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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beth Jordan

February 17, 2026

5  out of  5
rating by Beth Jordan
"Everyone at Scott Folsom's Sate Farm Agency is awesome to work with. I would recommend them to everyone that I meet. We have been with Scott and his team for over 30 years. Keep up the great work!"
We responded:
"Thank you, Beth! Your feedback is a great reminder of why we love what we do. Scott Folsom - State Farm Insurance Agent"
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Kelly Wach

February 12, 2026

5  out of  5
rating by Kelly Wach
"I called State Farm for a quote after being overcharged by my current insurance. Lisa was wonderful to deal with. She went above and beyond to help me with my insurance needs. I explained to her that I’d be adding a motorcycle moped to the policy come April and she was wonderful. I found Scott and Sarah both to be very warm. It was kind of like walking into a family when I walked into the office. Just really nice people. I highly recommend them. Laike a good neighbor State Farm is there and it really is true"
We responded:
"Thank you, Kelly! We’re honored to serve the Green Bay community and so appreciative of your 5-star rating. Scott Folsom - State Farm Insurance Agent"
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Ron Baldini

February 5, 2026

5  out of  5
rating by Ron Baldini
"Pulled out of ditch in morning everything settled by 1pm that afternoon"
We responded:
"Thank you, Ron, for being a valued part of the State Farm family. We love serving customers like you and glad that your emergency roadside coverage was convenient and quick! – Scott Folsom - State Farm Insurance Agent"
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Dennis DeGrand

September 23, 2025

5  out of  5
rating by Dennis DeGrand
"The staff at Scott Folsom has taken care of my insurance needs for a long time and they are very professional. They are so accommodating I don’t have to worry about a thing. Thank you for the great service you have given me over the years!"
We responded:
"Thank you for your continued trust in our insurance office, Dennis! We value your loyalty and look forward to many more years to come. Scott Folsom - State Farm Insurance Agent"
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Isaac Graycarek

August 31, 2025

2  out of  5
rating by Isaac Graycarek
"I had State Farm for two years after using a different insurance agent for my vehicle. In the beginning, they were well-priced compared to my prior insurance. I had an accident 3 months ago where I was coming out of a bank drive through and got hit by a vehicle in the parking lot that was going way too fast coming around the corner. Even the employees made a comment she was “speeding through”. Driver did not end up having insurance on top of it. Officer unfortunately did not find anyone at fault due to “the design of the parking lot” and on top of it did not cite the other driver for not having insurance. I was the one who called the police as well as I have a dash camera so I had video of the incident. When I reported it to State Farm, they found ME at fault and would not explain why. When I mentioned the other drivers speed and the employees comments, they said “we could not determine speed a factor”. I called Scott, my agent at the time, to speak about the incident and didn’t return my call or emails for many days. When Scott finally got back to me, I informed him of how unhappy I was of the incident and the result needed to be changed. It took a week and a half for him to get back to me after I followed up with him multiple times just for for him to have no progress on the matter. The accident remains on my record to this day. Since then I have gone with a new insurance agency and have talked with them and my new agent more in a week than I had with State Farm and Scott in over two years! Normally do not leave these types of reviews, but glad that I switched"
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Wendy Toyne

August 15, 2025

5  out of  5
rating by Wendy Toyne
"Absolutely the best to work with. Very helpful and prompt with responses!! Thank you for your help through this whole process!!"
We responded:
"We are so happy that you were pleased with your experience with the Scott Folsom State Farm Insurance Agency!"
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Mazda Noorzad

July 31, 2025

5  out of  5
rating by Mazda Noorzad
"We have been with Folsom for years now. They are AMAZING & SUPPORTIVE. We are so glad to do business with them. Sarah and Lisa are both professional, kind, and wonderful!!"
We responded:
"Thank you for your kind words, we appreciate your loyalty and business!"
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Dianne Holznecht

June 23, 2025

5  out of  5
rating by Dianne Holznecht
"Efficient and great service."
We responded:
"Fantastic! Glad you enjoyed your experience !"
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Becky Mueller

June 23, 2025

5  out of  5
rating by Becky Mueller
"Excellent service. Very friendly staff."
We responded:
"Thank you! We greatly appreciate your Business!!!"
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Debra Fraser

September 7, 2024

1  out of  5
rating by Debra Fraser
"Resonable rates great service"
We responded:
"Hi Debra, I am confused by your review. Your feedback is wonderful but you gave us one star. Can you give us a call to discuss this further?"
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Ryan Cropsey

April 1, 2024

5  out of  5
rating by Ryan Cropsey
"We have been with Scott’s Agency for a few years now and it has been great working with them. Him and his office staff are very knowledgeable, helpful and friendly. They always keep us updated with any changes in policies and get us the best coverage. We appreciate all they do and would recommend him and his great staff to everyone."
We responded:
"Ryan, thank you for the wonderful review! I am so happy we are able to help with your insurance! "
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Patti Swille

March 29, 2024

5  out of  5
rating by Patti Swille
"Sara and Lisa from State Farm rock! They go out of there way to help. Thank you."
We responded:
"Patti, thank you for the great review! "
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Julie Yelle

March 28, 2024

5  out of  5
rating by Julie Yelle
"We have been with Scott Folsom agency since it's inception, has it been 25 years+? Scott and his staff are super friendly, caring and knowledgeable about their multiple plans and benefits. They have always had the answers to our questions and have offered us the best available insurance options to suit our needs. We would highly recommend their agency."
We responded:
"Thank You Julie for your kind words and review of our office. It's a joy to work with longtime insured's, your loyalty is greatly appreciated!!! Sincerely, Scott, Sara, & Lisa"
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Haley Jean

March 27, 2024

5  out of  5
rating by Haley Jean
"I just moved all my insurance policies over to the Scott Folsom State Farm office, they were all very knowledgeable and helpful! Since I don’t know a lot about insurance, they were able to explain and provide me with all of the answers I needed. Thank you Sara, Lisa and Scott!"
We responded:
"Haley, we appreciate your kind words and look forward to seeing you again soon!!!"
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Jim Kozlowski

March 26, 2024

5  out of  5
rating by Jim Kozlowski
"Sara and Lisa are always great to work with! Always very helpful."
We responded:
"Thank you Jim, you are always a joy to serve!!"
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Tou Vang

November 7, 2023

5  out of  5
rating by Tou Vang
"Nice and friendly agents. Helped with all our questions. They set us up with a new policy, saving us about half of what we were paying for from another place."
We responded:
"We're thrilled to hear about your positive experience with us, Tou! I'm glad to hear we were able to help you navigate your insurance needs. If you have questions or need assistance, don't hesitate to reach out. We're here for you! -Scott"
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Turtle “turtle” P

May 31, 2023

5  out of  5
rating by Turtle “turtle” P
"I love this office. Lisa and Sarah know their stuff. They are always there to answer any of the questions I may have or Solve any problems Occur. I always feel better after talking to them..."
We responded:
"Thank you, we are thankful for your business!!"
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Paige Clay

May 24, 2023

5  out of  5
rating by Paige Clay
"Lisa is always a great help! I called the other day to upgrade from liability to full coverage since I got a new car and she was able to do the whole thing on the phone. It was so much faster and easier than I thought it was going to be. You rock Lisa!"
We responded:
"Thank you, Paige! Glad that Lisa was able to help you with your new car!!"
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Tricha Kriescher

May 23, 2023

5  out of  5
rating by Tricha Kriescher
"They are so easy to work with. I can call or email with any questions and they always have an answer and a solution for me. Could not ask for better customer service."
We responded:
"Tricha, Thank You! Were glad you feel you can call on us for your insurance questions and needs!!"
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Lori Juntila

May 23, 2023

5  out of  5
rating by Lori Juntila
"Loved working with Lisa at State Farm, she had all our policies ready to go when we arrived and made it all very easy. She also saved us over 1300.00 on all our policies. Would highly recommend getting a quote from State Farm and Lisa in particular, I can take a vacation on the savings she found for me. Scott the owner also made a point to come out and say hi and meet us before leaving. That was a nice touch as well. Thanks State Farm and Lisa for a great experience, and of course the savings."
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Mario brothers

December 12, 2022

2  out of  5
rating by Mario brothers
"Lisa was very patronizing and insisted she couldn’t do something, when I said I’d take my business elsewhere They could suddenly do it the way I asked, shady business."
We responded:
"Mario - Thank you for taking time to provide a rating. I’d like the opportunity to work with you to address any direct concerns! please contact me directly."
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Todd Heim

November 23, 2022

5  out of  5
rating by Todd Heim
"Excellent!!!"
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Doug Mueller

May 17, 2022

5  out of  5
rating by Doug Mueller
"Great customer service and rates. Sara always takes the best care of my insurance needs. All around great company to work with!"
We responded:
"Thank you Doug for trusting the Scott Folsom State Farm Office for your insurance needs!"
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K&T Weis

May 9, 2022

5  out of  5
rating by K&T Weis
"Scott’s office is very helpful and quick to resolve any issues and update policies as needed.Sarah is great to work with!"
We responded:
"We really appreciate your business and sharing your experience with us! Scott Folsom - State Farm Insurance Agent"
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Justin Pleshek

April 30, 2022

5  out of  5
rating by Justin Pleshek
"I’ve been working with Sarah at this agency for the past 3 years she has gone above and beyond to provide me with the best rates possible. Highly recommend the whole team over there to anyone looking for great coverage at great rates everyone I’ve talked to in the office has always been extremely helpful with any of the demands I throw at them."
We responded:
"We appreciate your kind words and look forward to working with you for years to come! Scott Folsom - State Farm Insurance Agent"